Go toLog in Go toSign up

FAQs

Table of Contents:

Wood

Steel

Shelving/Brackets

Wall Vases

Shipping

Assembly

_________________________________________________________________________

    WOOD

    Wood Options

    We offer three different types of wood: Ash, Reclaimed Pine or Black Walnut

    • Ash: The 1" thick Ash is ethically sourced throughout the Pacific North West. The Emerald Ash Borer (Agrilus Planipennis or EAB) is an insect responsible for the destruction of tens of millions of ash trees throughout North America. We work with companies to ensure these trees do not go to waste. The femininity of the Ash combined with the masculine brackets makes for a unique and elegant shelving unit. 
    • Black Walnut: The 1" thick Black Walnut is ethically sourced throughout the Pacific North West. It is one of the most valuable and unique species of hardwoods in North America. It has a rich brown lustrous heartwood. The grain pattern is between grainy woods, like oak, and uniform textured woods, such as maple and poplar. Black Walnut elevates any contemporary, modern, or industrial home. 
    • Reclaimed Pine: The 1.5" thick old-growth pine is salvaged from demolition homes throughout the Midwest. The wood is full of cool characteristics, such as nail holes, plaster lines, and color variations. We cannot guarantee that the shelving you receive will look identical to the one in the product shot. Although, all surface imperfections are natural and tell a story that spans over a hundred years, making each piece unique and truly one of a kind. The raw and natural character of the reclaimed Pine is perfect for rustic or modern farmhouse styled homes. We offer two different options for finishing reclaimed pine: Natural and Surfaced Plane. 
      • Natural Finish: We simply sand and finish. This produces a darker overall color and texture with a slightly uneven surface. 
      • Surface planed: We take off the top and bottom layer with a surface planer, making a more even surface and lighter color variation. 

    Wood Species Comparison: Black Walnut, Ash, Reclaimed Pine Surfaced Plane and Natural Finish

     

    Wood Finish

    We finish all our wood with Agualente® PLUS Clear, which is a commercial-grade water borne coating pro-rated for interior wood surfaces. This finish has low VOC and it is GREENGUARD Certified, meaning it is non-toxic and produces no hazardous off-gassing during cure. This finish is resistant to yellowing and stains, making it ideal for household furniture. 

     

    Reclaimed Pine Natural vs. Surfaced Plain

    We offer two different options for finishing reclaimed Pine: Natural and Surfaced Planed. Both options are very popular and work nicely for all types of furniture. Choosing an option depends on your personal preference for the color and texture of the reclaimed pine.
    • Natural: when we simply sand and finish. This produces a darker overall color and texture with a slightly uneven surface. If you prefer the look of weathered wood and wish to maintain the character of the reclaimed pine, we'd recommend this option. 
    • Surface planed: when we take off the top and bottom layer with a surface planer, making a more even surface and lighter color variation. If having a smoother surface is more important to you, we'd recommend this option. 

    Check out our presentation on the difference between the reclaimed pine options!

    Reclaimed Pine Natural Finish with Clear Coat Brackets

    Reclaimed Pine Surfaced PlaneReclaimed Pine Surfaced Plane with Black Brackets

    Old-Growth Pine

    The reclaimed Pine we use is 1.5" thick old-growth pine that is salvaged from demolition homes throughout the Midwest.The term "old growth" refers to the type of forest of the tree from which the wood came. These trees grew naturally for over 200 years, during a time before massive deforestation. Since they grew in a dense forest, they received less light and grew slower than newer timber. This slower growth allowed for a tighter ring pattern and denser wood. An estimated 90% of these forests were cleared in the United States by the early 20th century. Today, "old growth" wood is strictly available through architectural salvage since the remaining trees are protected by the US Forest Service and no longer harvested.

    Outer edges of the Reclaimed Pine Shelves will be lighter

    The exterior of the reclaimed pine is darker because a patina has formed due to aging and exposure to oxygen and dirt. Therefore, when we cut the pine to size from a larger piece, you get a lighter interior (the cut side). This is proof you have an authentic piece of reclaimed pine. Contrary to some believes, this coloration is NOT due to wood stain. We do NOT stain any of our wood because we love the genuine character and color that it has. The reclaimed pine is simply sanded (or surfaced planed) and finished with a clear commercial grade water-based polyurethane (a clear satin finish).

    Reclaimed Pine Shelf Side View

    Reclaimed Pine Authenticity

    (Reclaimed Pine Disclaimer)

    The reclaimed pine we use is salvaged from demolition homes throughout the Midwest. The wood was used in the actual construction of a house. Therefore, every piece of wood served a specific purpose and was subject to different weathering processes. 

    We cannot guarantee that the shelving you receive will look identical to the one in the product shot. Although, all surface imperfections are natural and tell a story that spans over a hundred years, making each piece unique and truly one of a kind. Rustic and reclaimed furniture embrace the beauty of the life the wood once had and celebrate its character and flaws. If smooth, shiny and seamless are what you’re after, we'd recommend using Ash or Black Walnut for your furniture. 

    Unique characteristics include but are not limited to:
    - Nail Holes
    - Worm / Insect Holes
    - Uneven Edges
    - Saw Marks
    - Beautiful color variation from light tan to black
    - Hand-notched holes from where the floor joists slid in
    - Paint remnants
    - Plaster Wall lines

    Wood Samples

    Yes, we can send you samples of the wood species we offer. We charge $25 for a set (price includes shipping). Simply reach out to us and request the samples you’d like.  If you do end up ordering furniture, after you receive the samples, we will deduct $25 from the total order price.

    _________________________________________________________________________

    STEEL

    American Steel - Why the Origins Matter

    We proudly use American steel and support American manufacturing. American steel is consistent, stronger, environmentally friendly and ethically produced, unlike Chinese steel (leading competitor).

    "American steel manufacturers are held to a set of standards created by organizations like The American Society for Testing and Materials (ASTM) that determine the appropriate chemistry mixes for different types of steel. These standards are intended as a safety precaution to ensure the right quality of the metal is being used for the right product. Companies in China are producing steel at a faster rate, flooding the market and dropping prices. It is produced at a rapid rate and it is not held up to the same quality standards as American steel. American steel requires some rigorous testing before it can be sold, but Chinese companies are not required to conduct these tests. These tests help keep buildings standing after a hurricane or earthquake and help prevent the steel from becoming brittle and beginning to crack when it is being welded. In addition to testing, American companies are under more strict guidelines for the environment. Carbon emissions in China are two times greater than they are in America for the same amount of steel. Steelmakers in America spend 80 percent more per ton of steel to reduce the pollution levels to both air and water than a steelmaker in China." - Gensteel.com

    Steel Finish - Powder Coating

    All of our steel pieces are finished by powder coating them. Powder coating is a dry finishing process. The coating is applied electrostatically and then cured under heat to produce long molecular chains. These molecular chains are very resistant to breakdown. Therefore, powder-coated products are more resistant to scratches, chipping, abrasions, corrosion, fading, and other wear issues. This method is more sustainable than conventional paint because it takes place in a sealed environment. The unused powder is collected and reused. Leaving little to no air pollution and waste… It’s tougher, lasts longer, and is environmentally advantageous.

    _________________________________________________________________________

    SHELVING/BRACKETS

    Can I buy brackets without buying the shelves?

    Yes, we sell the brackets without wood shelves. If you already have the perfect shelves and just need brackets, we offer shelving brackets and shelving bookend brackets. They are sold individually so you can purchase as many as you need to fit your project. We typically recommend a bracket for every 18"-30" of shelf distance. If you're not sure how many brackets your shelving system requires, feel to request a quote from us to find out. 

    Bracket Finish - Powder Coat Options

    We offer three different Powder Coat finish options for the brackets:

    • Clearcoat on steel
    • Black
    • *Gold/bronze

    *GOLD/BRONZE Brackets have an ADDITIONAL FEE because the gold/bronze powder coating requires more coats of finish to achieve the proper results.

    Powder Coat Clear vs Black

    The clear coat on steel ends up being a dark gray that can appear black in dim lighting and silverish/light grey in natural lighting. The clear on steel is our personal favorite because it celebrates the look of raw steel. The clear allows you to see the welds and "imperfections" and each piece of raw steel is unique in color and pattern. 

    Do the shelves/brackets need to be mounted to studs? / How do I Install these shelves?

    The nice thing about these brackets is they do NOT have to be mounted to a stud. Andrew, co-owner of Vault Furniture, went to school for commercial construction and worked in commercial and residential construction for over 10 years. He specifically designed this shelving unit to be load-bearing and easy to install. He has installed this unit numerous times without mounting them to a stud. When studs are not available, we use heavy-duty drywall toggle anchors, rated for 100lbs each.

    By using the heavy-duty toggle anchor at every mounting location (hidden behind each shelf) it displaces the weight evenly across the whole wall, this makes for an extremely sturdy design.

    We personally send an installation manual to every customer who purchases a shelving unit or brackets so you can see step by step instructions. You can also find the installation manual here.  

    Weight Capacity of Shelves / Brackets

    When mounted properly, each shelf can hold between 50-100lbs. The weight capacity is dependent on several factors. 1. How many brackets you are using for the total length of shelving. We typically recommend a bracket for every 18"- 30" of shelf distance. 2. How the brackets are mounted to the wall directly impacts the load capacity. Different wall constructions require different anchors. For this reason, we DO NOT include wall mounting anchors. We do have a list of recommended wall anchors outlined in the installation manual. 

    How are the shelves connected to the brackets?

    The shelves are connected to the brackets with (2) screws on each rung.

    Ash shelf with screws on brackets

    _________________________________________________________________________ 

    WALL VASES

    Mounting Wall Vases

    Your wall vase should include a drywall screw. For the most secure mount, we recommend using a drywall anchor or mounting to a stud.

    To screw the ring in, you start with the ring at a tilt and the screw straight. Then as you screw into the wall, the ring will come up. You finish tightening the screw at an angle. See photos below for clarification:

     

    What color are the metal ring on the wall vases?

    The ring is metal with clear finish. It is difficult to get consistent photos because they vary so much in different lighting. The actual color is a gray and looks black in dimmer lighting.

     

    _________________________________________________________________________

    SHIPPING

    Freight Shipping Requirements

    Shelving units 72"L and under will ship via UPS ground and units over 72"L will ship freight.

    Freight Shipping Procedure

    Some furniture pieces may require freight shipping. If that’s the case, we will provide you the following information:

    • The shipping company name: we will let you know which logistics company is transporting your precious cargo.
    • BOL (Bill of Lading): which contains the tracking number and ETA.
    • Photos of the shipment: Use these photos as a reference. Please do not accept the shipment if it is severely damaged / does not appear as it does in the photos. The shelving is insured for damages, but it is much harder to prove that the shipping company damaged the shipment if you sign off on it. (This has never ever happened to us before, but we like to give you a heads-up just to be safe. Please contact us immediately if you are unsure about signing off.)

    If the destination is residential, the logistics company will reach out to you to set up a delivery appointment but feel free to call them and reference the tracking number if you do not hear from them.

    _________________________________________________________________________ 

    ASSEMBLY

    Assembly Requirements

    Larger home furnishings will come dissembled in order to decrease the shipping cost and damages to the product. However, we will send very detailed, step by step assembly instructions with photos.