Shipping & Delivery
Due to the custom handmade nature of our product, our lead times do vary. For large orders (shelving units, shelf brackets, furniture) we will reach out to you within 72 hours to confirm details and provide an estimated ship date.
- Shelf brackets & home accessories ship in 1-2 weeks
- Shelving units & furniture ships out in 3-4 weeks
We can expedite furniture production to 2 week lead time for additional 20% upcharge. Please contact us for more information.
We guarantee FREE SHIPPING within the Contiguous United States.
Larger items may require freight shipping. Products may be shipped disassembled to minimize product damage. In which case, you will receive step-by-step instructions, complete with pictures, via email. Everything needed for assembly will be included.
Please contact us for shipping rates outside of Contiguous United States
You will be sent a tracking number when your shipping label prints, please allow at least 12 hours for tracking information to be updated.
- Home accessories ship via UPS ground & USPS Priority Mail which takes 2-7 days, depending on your distance from Idaho (domestic orders).
- All other orders ship via UPS Ground from Idaho, which takes 2-7 days, depending on your distance from Idaho.
- If for some reason, one of these carriers do not work for you- you must notify us within 24 hours of placing your order (additional charges may apply).
- If you need something by a particular day you must contact us within 24 hours of placing your order or include this in the notes of your order. Additional costs will be required to ensure you receive it by that day.
- We primarily use UPS, USPS, and sometimes FedEx to ship our orders. You must contact us for any special shipping requests (signature request, proof of delivery, preferred carrier) before placing your order.
- We will only send our small items to a P.O Box. (Less than 5lbs) If you need other items sent to your P.O Box, additional costs will be required- please contact us before placing your order.
- The shipping rate is calculated by weight of the product and the delivery address.